FAQ
Frequently Asked Questions
Find quick answers to your questions below, or reach out to our support team for more help!
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For Customers/Brands
Easily browse, shortlist, and book influencers using filters, check availability via calendar, chat post-booking, and raise disputes or leave reviews if unsatisfied.
A: Browse influencers using filters by service type and location, shortlist them in your Wishlist, check availability through the calendar, and complete payment to confirm booking.A: The chat option becomes available only after booking confirmation and payment. It locks once the booking is completed.A: You can raise a dispute within 7 days of booking completion and leave a rating and review based on your experience. -
For Influencers
Register, get verified, set services and pricing, manage availability, accept bookings, submit proof of work, and receive payments securely while boosting profile visibility.
A: Register with your name, phone, and social media links. After admin approval and KYC verification, set up your services with pricing and activate your profile.A: Payments are released 7 days after booking completion. You must submit promotional video links or proof of work before payment processing.A: Yes. You can activate/deactivate your profile anytime, set your own prices, offer discounts, and use Boost Profile to increase visibility. -
General Platform Questions
KYC is mandatory, payments are secure via encrypted gateways, bookings can be rescheduled or cancelled, and customer support is available for assistance anytime.
A: Yes, KYC is mandatory for both customers and influencers to make or accept bookings.A: We use secure payment gateways like PhonePe with encrypted processing to protect all transactions.A: Yes, bookings can be rescheduled based on availability. Cancellations result in full refunds.A: Contact customer support through the app or check the FAQs section for assistance.
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